Sr. Account Executive - Retail

Marketing Alliance Group

Chicago, IL

Marketing Alliance Group (MAG) is seeking an Experienced Account Executive to manage and grow business with Mid-West based brands and retailers.

MAG is a designer and manufacturer of award winning, quality displays, fixtures and signage for a variety of markets with 2 million+ square feet of domestic manufacturing space. In house capabilities include: metal fabrication, wood fabrication, acrylic fabrication, injection molding, extrusion, printing (digital, offset & screen), sampling and fulfillment.

Along with operational excellence in production, we provide decades of retail strategy and design experience and a robust distribution infrastructure, allowing for the rapid development, manufacturing, and deployment of a variety of products.

Responsibilities:

• Develops opportunities with brands and retailers based in the Mid-West.
• Maintains relationships with clients by providing support, information, guidance and recommending new growth opportunities.
• Communicates internally and expedites the resolution of customer problems.
• Primary liaison with Clients and internally liaison with Project Managers, Design& Engineering, Production, etc. to ensure proper briefing and deliverables are achieved with tracking status communicated.
• Reconciles project tracking with Project Management and resolves issues/escalates appropriately (internally and externally).
• Communicates changes and their requirements to client and internal stakeholders in a timely manner.
• Confers with Operations to obtain technical advice and resolve challenges in an efficient manner.
• Initiates and facilitates launch / kick off meetings as needed with appropriate stakeholders (Design, Engineering, Project Management, Estimating, and Production).
• Provides strong customer service and achieves effective client relations.
• Updates information in internal systems in an accurate and timely manner.
• Supports Project Management in maintaining accurate and up to date status reports and modifies schedules or plans as required

Requirements

• Currently reside in the Chicagoland area.
• 5+ years’ of successful account management experience with retailers and brands in the assigned market.
• Design oriented experience or mindset.
• Strong communication skills (written, verbal and presentation) to clearly articulate business needs to both internal and external customers.
• Ability to identify customer needs and effectively develop and present solutions.
• Ability to build relationships with key business, marketing and operations executives.
• Ability multi-task in a fast paced, deadline drive environment as well a strong attention to detail and accuracy.

Apply online at: www.mktalliance.com/careers

Marketing Alliance Group is an Equal Opportunity Employer